• Obtained a Bachelor or Master degree
• Be eligible to work full time (40 hours/week) in the EU.
• Possess excellent verbal and written communication skills in English
• Assist the team in organizing congresses and conferences, focusing on specific tasks assigned by the Project Director.
• Advocate a high level of service attitude and professionalism.
• Demonstrate the ability to prioritize daily tasks, respect timelines, and adhere to critical dates and related action items.
• Ensure operational excellence and maintain a 'Quality Obsessive' approach.

The tasks

• Report directly to the Team Lead.
• Manage travel arrangements for special cases and provide detailed reports on these cases.
• Support other members of the travel team by imparting knowledge on product specifications and processes.
• Assign incoming communications from travelers within the travel team.
• Monitor activity on the Facebook Group and offer support in responding to queries.
• Process invoices and closely track/supervise spending.
• Adhere to existing Standard Operating Procedures (SoPs) and financial guidelines.
• De-escalate disagreements and facilitate resolutions (conflict management) with the assistance of the Project Director/Team Lead.