Qualifications and education requirements

• Education: A bachelor’s degree in logistics, transport management, or a related field is required.
• Experience: Proven experience in the logistics sector, preferably in a role as a freight forwarder or transport planner.
• Languages: Good command of Dutch, French, and English is a plus.
• Skills: Strong organizational and problem-solving skills, as well as excellent communication abilities.
• Process Improvement Focus: Strong interest and experience in identifying and implementing process improvements to enhance efficiency and effectiveness within transport operations.
• Stress Resistance: The environment is fast-paced and unpredictable so remaining calm under pressure and managing priorities effectively is important in this role.
• Computer Skills: Good knowledge of logistics software and Microsoft Office (Excel, Word); experience with ERP systems is an asset.
• Customer Focus: Strong customer-oriented mindset with the ability to understand and respond to customer needs.
• Flexible Work Mentality: A degree of flexibility is expected, particularly during peak operational times or when urgent issues arise.

Our customer is one of the leading global logistics service providers whose Japanese corporation is headquartered in Tokyo. Their services range from air and ocean freight forwarding to cargo, removal services and warehouse operations. Their Belgium Headquarter is located in Machelen, Belgium.

Position:  Dispatch – Road Freight Planner

Responsibilities:

• Transport Coordination: Manage the transport process from start to finish, including planning and organizing trucks for the transportation of goods.
• Documentation: Prepare and verify transport documents, such as CMRs, truck manifests, and customs documentation.
• Communication: Act as a point of contact for drivers, carriers, and clients; maintain good relationships with all stakeholders.
• Problem Solving: Identify and resolve logistical issues that may arise during transportation.

Compliance: Ensure adherence to all relevant laws and regulations related to transport and logistics